Coordinated entry

One front door, and a clear view of who is waiting.

Before coordinated entry, each program kept its own waitlist, and a person called agency after agency. Now a community shares one front door. COMPASS keeps track of what happens around it, for the agencies doing that work.

Four parts, the same in every community.

HUD requires every Continuum of Care to run coordinated entry. So most housing programs do not choose their own clients. They accept referrals.

AccessThe places people come in: a phone line, a walk-in site, an outreach worker.
AssessmentA standard set of questions, asked the same way everywhere.
PrioritizationA written policy for who goes first when openings are scarce. Not first come, first served.
ReferralWhen a program has an opening, the next eligible person is referred to it.
What COMPASS does

The steps, the list, and what came of each referral.

The list, then every referral and what came of it. Recorded from an invented demonstration organization.
Assessments on your own questionsRecord an assessment in person, by phone or virtually, on your own question set. Retire a question, and past assessments keep the words they were asked in.
A prioritization listWho is on the list, their result, when they were assessed, and how many referrals are waiting on an outcome. A result is shown as what it is, and never turned into a rank it does not have.
Every event, and what came of itProblem solving, each referral, where it went and its outcome, in HUD's event categories. Referrals with no recorded outcome are counted at the top.
Steps you set upSet up your agency's own steps, and they appear on the person's record, so the team can see where things stand.
Records from ClarityBring coordinated entry records in from your Clarity export, read on your computer. COMPASS lists what someone needs to enter in Clarity by hand.
One rule built inCoordinated entry never blocks intake. Someone can be enrolled at eleven at night with no assessment, and the rest can follow.
97 seconds

One front door

Coordinated entry, and what COMPASS keeps track of around it. Every person in it is invented, and the screens belong to an organization we made up for demonstrations.

All the films

Your community's process stays yours.

  • It does not decide who goes first. Your CoC's written policy does.
  • It does not match people to openings. Referrals still run through your community's shared process.
  • It does not replace your HMIS. The official record stays there, and there is no live connection to it.
  • It sees your agency's records. It is not a view of everyone in your community's system.
  • It is built and tested against Clarity. Other HMIS software has not been tried.
Not open yet

Get on the list.

COMPASS is not open to new organizations yet. Leave your name and you will hear from us once, when it opens. No sales calls, no price to read and nothing to sign. If you run coordinated entry, tell us how yours works. It is how we learn what to build next.

Please do not include anything about a client. You will hear from us once, when COMPASS opens. Your details stay with illumipath and are never sold. To come off the list, write to hello@illumipath.io.